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Case Histories

Featured Client: Siemens Healthcare Diagnostics

This provider of diagnostic equipment sustained a focus on the customer through business transition.

At a Glance

	Abbott Laboratories -- This leading provider of diagnostic products ensures that customers have a strong voice in new products under development. More
	Beckman Coulter -- View the video describing Beckman Coulter's voice-of-the-customer project with PDC.
	Becton Dickinson -- This provider of healthcare devices, systems and services gained deeper insight into worldwide customer needs. More
	Bio-Rad -- This pioneering diagnostic products company eliminated misconceptions by listening closely to customer needs in advance of designing solutions. More
	Bose -- The company known for quality and technological achievements incorporates "best practices" into their product development processes. More
	Dade Behring -- This U.S. leader in diagnostic products gained deeper insight into customer needs. They have integrated a unique process into their product development methodology for projects worldwide. More
	Ethicon Endo-Surgery (EES) -- The Breast Care Division at (EES) made design excellence a part of its culture. More
	IBM Corporation -- This longtime innovator developed a framework for evaluating emerging business opportunities. More
	Keithley Instruments -- The test instruments producer increased their market value with an improved customer-focused business development process. More
	Linuxcare -- A start-up guarantees their first product debut. More
	Medrad -- This diagnostic image provider maintains a lead by implementing best-in-class practices. More -- We also worked with Medrad to sharpen product definition with customer data. More
	Pella -- Adding metrics for process compliance and staff helps leading maker of doors and windows deliver on time to market. More
	Sacramento Municipal Utility District -- The first electric utility in California to face deregulation gives customers a reason to stay. More
	Teradyne -- The testing giant gains strong understanding of customer needs and establishes the product road map for new services and technologies. More

How Can PDC Help You?

Many of our clients have faced the same problems that you face today. Learn how we've helped these leaders and how we can help you.