videos

This video describes how PDC worked with Beckman Coulter to understand customer issues and define an innovative new product. (Length: 17 minutes)

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This video describes how PDC worked with Beckman Coulter to understand customer issues and define an innovative new product. (Length: 12 minutes)

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Wayne Mackey talks about how to make metrics really work in your company.

Lyse Fontaine on how PDC clients get added value by applying learnings to other areas.

Richard Tait on finding a common language and the value of setting out clear deliverables.

Sheila Mello, Managing Partner talks about the real meaning of customer value and how to get from there to innovative solutions.